IT Change and Configuration Manager (with CSDM experience)

Full time @Source For Hire LLC posted 2 months ago
  • Post Date : May 31, 2024
  • Apply Before : July 30, 2024
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Job Detail

  • Experience  5 Years
  • Qualifications  degree-bachelor

Job Description

Location: Pittsburg, PA (Hybrid)

Responsibilities:
 Acts as a ServiceNow and CMDB champion both within corporate IT (GIS) and business units
 Owns, maintains and governs the enterprise configuration management database
 Moves the company forward as it pertains to the design and organization of our CMDB data by utilizing the common service data model, discovery and service mapping
 Facilitates daily management meeting, weekly change management meetings for the infrastructure group
 Takes part in ServiceNow upgrade and change related testing exercises
 Possesses a working knowledge of the ServiceNow Change Management Module
 Maintains and conducts end-user training on a periodic basis
 Participates as a project team member on projects relating to areas of responsibility

Qualifications:
 High School Diploma or GED
 Bachelors Degree in Information Sciences, Information Technology or Computer Science from an accredited institution
 ITIL Certification
 Minimum 5yrs experience with ServiceNow and ServiceNow CMDB
 Demonstrated knowledge of ServiceNow foundation data/tables
 Experience with Microsoft Office and O365 tools including Excel, Teams and SharePoint
 Experience with ITSM processes, most importantly Change Management

Note:
Employees must be legally authorized to work in the US. Visa sponsorship is notavailable for this position. Verification of employment eligibility will be required at the time of hire.

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